Job Description

Order Fulfillment Specialist @ Rubrik We are looking for an Order Fulfillment Specialist to join our expanding Global Order Management team in our Palo Alto, CA Office. An ideal candidate will have a love of technology, desire to work in a fast paced environment that is continuously evolving as our organization grows. You will need to be a quick learner and quick doer with a desire to embrace new tech & tools with ever changing processes. You will have an attention to detail, be a strong communicator, and be well organized. As an Order Fulfillment Specialist, you’ll need to be passionate about problem solving and have the ability to dissect different challenges to understand a workable solution. In this role you will relentlessly partner with Sales, Sales Operations, and Distribution to process sales orders and ensure they are booked accurately. You will collaborate with engineering to ensure licenses are provisioned for our customer’s access. And lastly you will fulfill and ship orders, understanding customer entitlements. This role will be based in our HQ in Palo Alto, CA. What you’ll be doing: ‘Relentlessly focus on order booking and on-time-shipment of orders Identify process gaps and recommend solutions to improve operational efficiency Drive communication with internal and external partners Work with Sales, Sales Operations, Channel Ops, IT and Finance teams to resolve issues Order booking in our CRM (SFDC) and fulfillment within our ERP (Netsuite) Analyze data, build reports and identify problematic areas and suggest improvements Create your brand to foster trusting relationships with business partners Collaborate with IT professionals to implement effective systems Provide escalation support to Sales and external partners Work extended hours as needed, especially at month and quarter end Working with distributors, manufacturing suppliers & logistics vendors Experience you’ll need: Bachelor’s degree with 2+ years of relevant experience (Orders, Operations or similar) Previous experience with Salesforce and NetSuite systems (or equivalent system) Experience in a high volume / multi transactional environment Supply chain processes (e.g. order booking, inventory planning, warehouse management) Analytical mind with business acumen. Security and Privacy Responsibilities section: This position carries special Security and Privacy Responsibilities for protecting the U.S. Federal Government’s interests: Know, acknowledge, and follow system-specific security policies and procedures; Protect data and individual privacy per requirements and regulations; Perform ongoing activities in compliance with service and contractual obligations; Participate in role-based training, completing assignments on a timely basis; Report security issues promptly, and aid investigation when needed; Support controlled changes and vulnerability remediation activities; and Work collaboratively with Information Security in designing, implementing, assessing or enhancing system-specific security and privacy controls. Position Risk Designation section: This position carries responsibilities and duties involving U.S. Government interests. The selected incumbent may be subject to any or all of the additional background checks noted below: Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 Incumbents without access to U.S. Government data may be required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National Agency Check and Inquiries (NACI)). Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust) Incumbents with access to U.S. Government data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk. Position Risk Designation:Moderate Risk Law Enforcement (CJIS) When hired for a position where access to Moderate Risk criminal justice information is required, the employee must complete a fingerprint-based national criminal history background check within 30 days after the employee’s start date.

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The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US Pay Range $92,300 — $138,500 USD Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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Job Tags

Work at office, Local area,

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